Family Support & Welfare

Emotional Health and Mental Wellbeing

At Buckland Primary we have a care team in place who meet regularly to discuss the welfare of our pupils and their families.

The team consists of the following members of staff:

  • Headteacher – Rebecca Hutton
  • Deputy Headteacher – Julie Mahon
  • SENCO – Jacqui Tracey
  • Welfare Officer – Emma Hawthorn
  • Welfare Assistant – Julie Brown
  • Home School Link Worker – Marie Lucas-Caller.

Welfare Officer

Our Welfare Officer, Emma Hawthorn, is generally available for parents & carers to speak with both before and after school.  Emma is able to offer support to parents in a variety of different ways including supporting low attendance, change in family circumstances, parenting hints and tips.  If you or your child are struggling with any aspect of school or home life then please pop into the school office and have a chat with Emma who will be able to signpost you for further help and support as required.  Emma can be contacted either via the school office or by email admin@bucklandprimary.surrey.sch.uk


Home School Link Worker

Our Home School Link Worker, Marie Lucas-Caller, can offer support to families in many different ways such as:

  • Acting as a link between home and school including making home visits or meeting at other suitable locations
  • Offering early help support to parents around a variety of different subjects and signpost to relevant agencies if required.
  • Support parents to develop and maintain a positive relationship with the school
  • Offer Parenting courses, behaviour advice and information to help you understand children’s behaviour.
  • Work with children on a 1:1 or small group basis to support emotional literacy and encourage them, through direct contact, to be positive about their future.

Marie runs coffee mornings on the first Wednesday of the month from school drop off until 10:00am just to give parents/carers the opportunity to have some time for themselves and talk about any issues they may want to.

If you would like to contact Marie directly for advice, to make a referral for support for your child or even for yourself please contact her on hslw@bucklandprimary.surrey.sch.uk.

All work that Marie undertakes with families is consent based and confidential.


Links for Parents

We have detailed a number of links below to signpost parents to other resources and outside agencies who may be able to offer help and support.

Public Health England launched its Every Mind Matters campaign in October 2019 and has created a useful website which gives information, expert advice and practical tips to support good Emotional Wellbeing and Mental Health.   Please follow this link for details: Every Mind Matters

Surrey County Council Family Information Service Family Information Service (FIS)

Understanding Childhood understandingchildhood.net

New Baby & Sibling Rivalry sibling-rivalry-growing-up-with-a-new-brother-or-sister

Child’s experience of Primary School the-childs-experience-of-primary-school

Divorce and Separation divorce-and-separation-helping-children-and-parents-cope

Bereavement bereavement-helping-parents-and-children-cope-when-someone-close-to-them-dies

CYP Haven – a safe haven for young people aged 10-18 to talk about worries or mental health concerns in a warm, friendly, confidential and supportive environment CYP Haven


Buckland Primary School
Berryscroft Road
TW18 1NB

01784 455022




If you would like paper copies for any of the information on our website, please contact the school office